- CWT at a Glance
- Effective Travel Management
- History
- CWT Products & Services
- Case Study & White Paper
- Organizational Structure
Case Study & White Paper
Successful Consolidation in China
Case Study: Savings of US$440,000 achieved and great service delivered. Already working with CWT in 45 countries including 12 in the Asia Pacific region, a global multinational corporation was being serviced by CWT in China by multiple business travel centres. In 2003, due to significant business growth in China, CWT and the client reviewed the service configuration with an objective of changing the service configuration to one national servicing centre to reduce total travel costs and drive process efficiencies, while maintaining high quality customer service.Full article as a PDF (English)
Full article as a PDF (Chinese)
China: Fast Evolving Travel Market
White Paper: Since its entry into the World Trade Organization (WTO) China has experienced phenomenal change and growth. Western companies have raced to get a foothold in one of the fastest growing economies in the world. As a result, business in China–both by multi-national companies and by Chinese firms trading with other countries – has boomed; and the travel industry has been fast to evolve and adapt to meet the growing demand for corporate travel management.Full article as a PDF (English)