CWT research has revealed that 49% of travelers are unaware of their company’s travel policy on ground transportation. This cost often represents 7-10% of total trip cost but few travel managers communicate it well, if at all.
It is easy to fall into the trap of being obsessed with data. But it isn’t about the data itself. It's about how travel managers can use that information to improve the efficiency of travel programs to the benefit of both the company and the traveler.